Tip Levels and Service: An Update, Extension, and Reconciliation
نویسندگان
چکیده
منابع مشابه
Tip Levels and Service: An Update, Extension and Reconciliation
Restaurant managers correctly believe that good tips discourage server turnover, but managers might not know the best ways to boost tips because improving service quality doesn’t necessarily do it.
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ژورنال
عنوان ژورنال: Cornell Hotel and Restaurant Administration Quarterly
سال: 2003
ISSN: 0010-8804
DOI: 10.1177/001088040304400519